Meet the Beacon Case Management team, or get in touch to learn more about the clinical and professional services we provide. We are always happy to help.
Case Managers
Sophie Benko-Jones
Director and Case Manager
Sophie is the Director of Beacon Case Management Ltd and has been a Case Manager since 2010. She is a qualified Occupational Therapist registered with the Health and Care Professions Council, and in 2016 she qualified as an Advanced Case Manager with BABICM.
Specialising in catastrophic injury cases, such as acquired brain injury, minimally conscious states, cerebral palsy, orthopaedic injury and amputee, Sophie works with both children and adults. She also has a wealth of experience working with teenagers who are transitioning into adulthood.
Sophie is skilled in managing the client’s journey from pre to post litigation and helping her client and their family throughout by building trusting and professional relationships whilst maintaining professional boundaries.
Melanie Jones
Associate Case Manager
Melanie is an experienced Case Manager who is based in North Wales and covers the North West. Melanie qualified in 2006 and spent ten years working across Social Services as an Occupational Therapist. She began working as a Case Manager in 2016 and has managed complex pre and post litigation cases for clients with serious injuries. She is also a Welsh speaker.
Melanie is confident in assessing and providing intervention for community-based clients with long-term, complex disabilities. She is particularly adept at assessing their immediate and long term needs, making appropriate provision with a view to promoting independence and wellbeing.
Melanie is very skilled at making recommendations regarding major essential adaptations and designing and specifying specialist adaptations/equipment required for safety and independence. She also has specialist knowledge of building regulations which must be considered in the designing of facilities for disabled individuals.
Alice Loader
Associate Case Manager
Alice brings with her a wealth of clinical experience as an occupational therapist and more recently as a case manager. She qualified as an OT in 1994 and has worked in England and France (both as an OT and a case manager) with clients with serious and life changing injuries including brain and spinal injuries and complex poly trauma. She is also a French speaker and confident about working in unusual or complex situations.
Alice is skilled at assessing for immediate and long term needs and making recommendations to optimise her client’s opportunities for recovery. As she has worked in a wide variety of settings over her career, she has an in-depth understanding of many aspects that may impact a client’s rehabilitation journey. These may include for example; not only the medical aspects of a client’s care, but also practical issues such as complex moving and handing or mobility considerations or the need for environmental adaptations, scar management, mental health support or liaison with the parties involved around vocational or educational issues.
Business Support
Rachel Wilkinson
Team Administrator
Rachel joins Beacon Case Management Ltd with a wealth of experience as an NVQ assessor for health and social care, and many years working in the childcare industry.
Rachel is skilled in educating staff and reviewing staff training needs. She has extensive experience in observing and appraising staff skills. Rachel has excellent experience working alongside SENCOs in preparing assessment framework forms for children with special educational needs.
Rachel has worked alongside Sophie since 2018 and has enjoyed getting to know clients and their families. She is keen to expand her knowledge in the Case Management industry. Rachel has completed training in GDPR, home and remote-worker data security, complaint handling (level 1) and effective home working and well-being.